SMEs Reputation Management

You don’t just sell a product anymore, you also sell your image and value. That’s why it’s important to differentiate yourself, and your offering and make your customers like you. After all, your business reputation is what makes customers leave one business and go to another. Commken can walk the journey with you for the period of 6 month to one year to help build and sustain your small business reputation. We do this through:

1. Online reputation audit; We first evaluate your reputation before developing and implementing a strategy. We will do this by checking Google Alerts, Google Reviews, Social Media Comments and your Google My Business Account
2. We will come up with a customized strategy to address reviews from within your business, your customers and the common publics.
3. We will then help make the reputation better by partnering with influencers, managing social media, creating and optimizing your website, or preparing an event to promote your brand.
4. Finally, we will give recommendations on how to keep monitoring your reputation to keep it positive.