Objectives
- To enable participants to communicate clearly and with impact, by improving their verbal and non-verbal communication style, as well as enhancing interpersonal skills.
- To develop the participants & skills and behaviors to offer exceptional customer service.
- To empower participants to provide effective solutions to customer facing problems, when they arise.
Training Description
- Public Speaking and Presentation Skills
- Personal Branding and Image Building
- Customer Care Excellence
- Negotiation and Persuasive Skills
- Etiquette and Modern Manners
- Communications Skills Development
- Advanced Business Communication
